Last updated: 13 July 2026
Casual Pay ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and your rights regarding that information.
Free tier — no personal information collected. When you use the Casual Pay calculator, you enter shift times, a state, an age bracket, and a classification level. This information is processed in your browser and sent to our calculation engine to produce a pay estimate. We store the shifts and calculations you submit for analytical purposes, such as understanding usage patterns and improving the accuracy of the calculator. This data is linked to an anonymous, randomly generated identifier and is not linked to your name, email address, or any other information that could identify you.
Analytics. We use Google Analytics (GA4) to collect anonymous usage data including pages visited, session duration, device type, and approximate location (city level). This data is aggregated and cannot be used to identify you individually. Google's privacy policy is available at policies.google.com/privacy.
Future paid tier. If you create an account for the Pro tier, we will collect your email address, payment information (processed securely by a third-party payment provider — we do not store card details), and shift history data. This policy will be updated before that tier launches.
Analytics data is used solely to understand how users interact with the calculator so we can improve the service. We do not sell, share, or disclose your information to third parties except as required by law or as necessary to operate the service (e.g. our cloud infrastructure provider, AWS).
Google Analytics uses cookies to distinguish users and sessions. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your browser's cookie settings.
Free tier. Our calculation engine is hosted on AWS in the Asia Pacific (Sydney) region, and all data is stored within Australia. Data in transit is encrypted using TLS. Shifts and calculations are stored against an anonymous identifier only — we do not know who you are.
Future paid tier. Data for Pro tier accounts will also be stored within Australia, on the same AWS infrastructure.
Under the APPs, you have the right to request access to personal information we hold about you and to ask us to correct inaccurate information. As we do not currently collect or store personal information in the free tier, there is typically nothing to access or correct. Requests can be sent to the contact address below.
If you believe we have breached the APPs, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this policy from time to time. Material changes will be notified on the website. Continued use of the service after any change constitutes acceptance of the updated policy.
For privacy enquiries, contact us at: info@casualpay.com.au